Last updated: 20 April 2026.

General Terms and Conditions

Data, Security and Privacy Policy

We take privacy extremely seriously. People who contact us or engage with our services often have varied and complex needs in terms of data security and privacy for any number of reasons.

Articles, blog posts and other media will often allow users to comment. Users have every right to use a pseudonym or whatever name they deem fit when they comment. The IP address of a user is automatically logged and attached to any comment that the user makes - this is purely for the prevention of abuse and spam. Your IP address is never made public or disclosed to any third parties. Furthermore, users may opt to use a virtual private network (VPN) when browsing and commenting on this website.

For clients, customers and other people we work with, we maintain a database. In addition, any person who contacts us in any way and provides us with their contact details is also added to this database. This is purely for reference and under no circumstances will details contained in this database be made public or otherwise disclosed to any third party. This database may be used to send out the very occasional email, which the receiver will always have the right to opt out of.

In the interest of ensuring the highest standard of privacy, we aim for, whenever at all possible, elements of the user experience to be 'in house' - i.e. images and videos being uploaded directly to the website servers instead of being hosted by a third party hosting service. Not only does this give us greater control over the data we hand over, it also ensures a faster and more efficient user experience. However, there may be times when we have to rely on third party service providers to deliver elements of the user experience on this website. Whenever this is the case, this is always disclosed.

This website uses cookies. Cookies are small files that websites save on users’ computers or mobile devices that contain information about their visit. They make it easier for websites to remember things like user names or the items they've put in online shopping carts. Cookies also help websites optimise the user experience, e.g., by remembering which pages users have visited or the setting they have saved. It's also used to display targeted advertisements across other websites.

Website content may also contain links to third party websites. These websites have their own data collection and privacy policies which are out of our control. When using these websites, we encourage you to review their relevant privacy policies.

Data security is also of upmost importance to us. Although like any website, we can't guarantee there'll never be a breach; but we seek to limit this possibility by ensuring access to sensitive data is only granted to the people who need it and that those people have set strong passwords and are using two factor authentication for logging in to the website. Data we have on hand is also periodically reviewed and culled where necessary and appropriate. Sensitive personal details are never disclosed to third parties.

Postage and handling

For physical items, we charge a $9.95 flat postage fee up front for postage within Australia. We mail via AusPost Standard from Victoria, which gives a postal delivery time of 2-7 days depending on your location. Pick up of physical items is available in Geelong or Melbourne (inner northern suburbs) via arrangement with the customer.

Returns can be mailed, at customer cost, to PO Box 222, Fitzroy VIC 3065 CC: Matt Hrkac Photography. Refunds are not available.

"Giving Back" Policy

Our business sets aside 10 per cent of all revenue to grassroots initiatives and mutual aid. That 10 per cent is divided up in the approximate proportions:

• 50% to grassroots initiatives led by First Nations' people.
• 40% to other grassroots advocacy and initiatives.
• 10% to individual mutual aid.

There are no set times when or list of initiatives to which these funds are distributed and for privacy reasons we don't disclose the recipients of our contributions, unless we're raising funds for a specific campaign. We have a policy of not contributing funds to traditional charities, nor do we contribute funds to initiatives which we have a business/client relationship with. Furthermore, we don't contribute funds to political parties or candidates running for elected office.

Statement of ethics

We have a policy of "do no harm", "promote no harm" and telling the truth and ensuring accuracy. We know, in our line of work, that we can be powerful tools in allowing individuals, organisations and businesses to effectively promote and market themselves, or sanatise themselves.

We have a screening policy for the types of people, organisations and businesses we seek to do business with. We don't do business with anyone or entity that seeks to harm people and the planet.

That means, we won't work with any of the following:

• Fossil fuel companies, or individuals otherwise involved in the leadership of such companies, or organisations that actively promote and support the continued use of fossil fuels.
• Companies, businesses, organisations and individuals that directly profit from and actively support war and the weapons industry.
• Tobbacco and other similar companies that manufacture and profit from products that are a detrement to human health.
• Police Forces and the Defence Force.
• "Fringe" right-wing politicians or right-wing political candidates.
• Organisations and entities that actively support, endorse or promote harmful political views and ideologies.

There are times where clients, who otherwise don't fall into any of the above, engage with people or entities from the above. An example of this: a corporate event we've been hired to shoot invites a politician to speak who we strongly disagree with.

That doesn't preclude us from working with such clients. Under this statement, it simply means that we wouldn't take on as a client any entity that falls into the above.

Copyright

All images published on this website and otherwise, accounts and assets we control, are copyrighted. Republishing images without first seeking and being granted permission; or if applicable, paying the relevant fee; or republishing images not in line with the agreed terms, is strictly prohibited.

Customers and clients wishing to use and republish images can do so by paying the relevant fee for the image or through reaching mutual agreement.

Tied in to our privacy policy, any person featured and easily identifiable within an image has every right to request that the image be taken down or made private. Individuals wishing to have an image prominently featuring them to be taken down can do so by contacting us. Note that these take down requests must come from the individual themselves, not from friends or otherwise on behalf of the individual. Note also that although we can action take down requests on images uploaded onto accounts and services we control, we can't take action on instances of images used on third party websites unless that image is being used in bad faith.

For events taking place on public land - individuals don't have an assumed right to privacy and as such there'll be no effort made on the ground to seek permission or check for permission prior to images being uploaded and circulated unless a prior arrangement (i.e. images to be taken at an event for a specific purpose) has been entered into.