Do you offer traineeships, mentorships or apprenticeships?
No. We're not financially in a position to be able to take on trainees or apprentices and if or when we do, we want to be able to make it worthwhile and financially beneficial for the participant.
Do you have insurance?
Yes. We're insured for up to $20 million for Public Liability through Chubb Insurance Australia Ltd. We can present the Certificate of Currency on request.
What's your turnaround time?
We aim for a super quick turnaround with all of our services, usually within 2-7 days for photos and usually towards the lower end of this range or sooner. For video, turnaround time is within a negotiated time frame.
A within 24 hours turnaround can be requested in your enquiry and we'll quote accordingly. Likewise, we offer turnaround within the hour if your event requires it for media purposes at an additional hourly price.
Factors impacting turnaround time may include additional work requested (e.g. if you're asking for your logo to be watermarked on images or 4K video, it'll push out the delivery timeframe) and business constraints. In such cases, we'll always be upfront.
What are your standard inclusions for photography?
Standard inclusions are as follows:
- No limits on number of images.
- 2-7 day turnaround.
- Digital delivery of image files - in both web ready and full resolution formats.
- Standard subtle touch ups, exposure, colour correction, noise reduction, etc.
Some examples of what might cost extra (and will be quoted separately on enquiry):
- Specific editing requests e.g. such as inclusion of watermarks on all images, "can you edit this image in this particular way?". (requires additional time to edit).
- Turnaround times within less than 48 hours.
- Physical items and prints.
- Inclusion of drone work (requires additional staffing).
- Jobs within less than 48 hours notice.
This is by no means exhaustive. We can accommodate different requests according to client needs. Include these in your enquiry so that we can quote accurately.
Note that we don't hand over RAW image files.
What are your standard inclusions for videography?
Standard inclusions for our videography package is as follows:
- Shooting with a 2 camera set up.
- Edited footage including a first pass in accordance to the client's wishes and opportunity to provide feedback. Editing includes colour grading, exposure correction, cutting together footage from both cameras, and inclusion of any logos or text (to be provided by the client).
- Handover of all unedited video footage (on request).
- Edited footage in 1080p or 4K (for most useage cases, we recommend the former).
- Turnaround time as negotiated with the client.
Some examples of what might cost extra on top of the standard package rates (and will be quoted separately on enquiry):
- Specific editing requests received after the second pass (requires additional time to edit).
- Use of additional cameras (requries additional staffing).
- Fixing of any audio issues that were caused by factors out of our control (requires additional time to fix).
- Physical items.
- Inclusion of drone work (requires additional staffing).
- Jobs within less than 48 hours notice.
This is by no means exhaustive. We can accommodate different requests according to client needs. Include these in your enquiry so that we can quote accordingly.
What's your turnaround time?
We aim for a super quick turnaround with all of our services, usually within 2-7 days for photos and usually towards the lower end of this range or sooner. For video, turnaround time is within a negotiated time frame.
A within 24 hours turnaround can be requested in your enquiry and we'll quote accordingly. Likewise, we offer turnaround within the hour if your event requires it for media purposes at an additional hourly price.
How many photos do you take?
It depends. On average, a few hundred in total for events lasting a couple of hours. The final number of photos handed over to a client is likely to be less than this.
OK, so how many photos do I get?
All images taken during our time in attendance at your event or during your shoot.
As previously mentioned, during the editing process, we cull any images that look the same but we don't set limits on the amount of images you'll receive. It's easy enough to edit and process in bulk, so why would we set such limits?
If you feel that you're paying more for our services compared to other service providers - remember that with us, our base photography service rates are purely for our time, not for a certain number of images.
Do you offer payment plans?
On a case by case basis, we can offer flexible payment arrangements - such as paying a deposit (a 50% deposit requirement is already business policy for 5+ hour long photoshoots/events), paying in installments or paying in full before a scheduled photo shoot/event.
For workshop vouchers and anything else that can be purchased through this website, we have the option of checking out with Afterpay.
What’s your editing process?
We shoot RAW, which generally make large batches of images easier to process while giving more leeway to ‘save’ images that may otherwise not be saveable when shooting JPEG.
We're strong proponents of the ethical treatment of images as this ensures their authenticity. That being: ensuring images taken are authentic and not doctored. It also ensures our credibility. For this reason, we don't use AI to modify images either.
Do you license your work?
Yes. Image licensing starts at $75 per image for non commercial usage. Any image that can be seen on this website or that's posted on our social media can be licensed. Get in contact if you wish to license any of our work.
What are the details of your mutual aid contributions?
As a business, we contribute 10% of all revenue to mutual aid and other grassroots initiatives and causes, with a preference towards established and ongoing groups and longer term campaigns and projects. Most of the organisations and initiatives we contribute to are grassroots, non-funded and entirely driven by volunteers.
In a broad sense, the current approximate breakdown of these contributions made are as follows:
- 50% - Indigenous-led grassroots organisations and initiatives.
- 40% - advocacy, activist and other grassroots causes.
- 10% - individual mutual aid.
There’s no set regular time or roster as to when funds are distributed. For mutual aid, for example, it’s usually the case that someone we know reaches out to us requesting help and we contribute if we have funds available.
We don’t contribute funds to any political party or candidates running for office; nor do we contribute funds to traditional charities.